Listing details
- Posted Oct 26
- Last verified Oct 27
About the job
- Location: Remote
- Department:Ascension Connections, Digital & Conversational Channels
- Schedule:Days | Temporary Part-time
#LI-Remote
- Plan and conduct user-centered research (surveys, interviews, and usability tests) to uncover critical insights that elevate digital product experiences for patients and healthcare teams.
- Analyze and synthesize qualitative and quantitative research data into actionable journey maps, service blueprints, and reports that directly guide product design decisions.
- Evaluate and experiment with AI-driven research tools to refine research workflows, measure performance, and accelerate the product design lifecycle.
- Present research findings and strategic recommendations to cross-functional partners in product, engineering, and design to align digital solutions with user needs.
- Collaborate with design and technology teams to optimize digital accessibility (ADA compliance) and usability across Ascension’s software applications and digital products.
Licensure / Certification / Registration:
- Required Credential(s): None Required.
Education:
- High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. 3 years of leadership or management experience preferred.
Work Experience:
- Currently enrolled in or recent graduate of a program in HCI, Human Factors, Interaction Design, Service Design, Anthropology, Sociology, or a related field (or equivalent completion of a non-collegiate design research program).
- Practical coursework or hands-on experience in core UX research methods, including survey design, user interviews, usability testing, and research synthesis.