About the role
| | | --- | | **JOB SUMMARY** |
The Bone & Joint Clinic Intern will support the Orthopedics & Sports Medicine team by assisting with daily clinic operations; workflow coordination; and patient service initiatives. Responsibilities may include supporting front-end and back-end operational processes; contributing to clinic efficiency efforts; assisting with scheduling and care coordination activities; and helping staff optimize the overall patient experience.
The internship will provide exposure to key areas of healthcare operations; including ambulatory clinic management; patient access and scheduling; operational performance; service excellence; process improvement; and healthcare business practices. Interns may participate in projects focused on workflow enhancement; quality improvement; patient experience; and operational effectiveness while gaining an understanding of how outpatient services are delivered and managed.
The Bone & Joint Clinic Intern will collaborate with physicians; advanced practice providers; nursing staff; rehabilitation professionals; and administrative team members to gain insight into the interdisciplinary coordination required to support musculoskeletal care delivery.
In addition; the intern may engage with organizational departments such as Operations; Human Resources; Patient Experience; Finance; Marketing; and Business Development to better understand the strategic; financial; and administrative functions that support a successful healthcare organization. This experience is designed to provide a comprehensive overview of healthcare leadership; clinic operations; and the business aspects of delivering high-quality patient care.
| | | --- | | **JOB REQUIREMENTS** |
Minimum Education
- Some College – associates or bachelors level program
Minimum Work Experience
- N/A
Required Licenses/Certifications
Required Skills; Knowledge; and Abilities
- Compose letters/memoranda
- Coordinate meetings
- Input data into computer programs
- Maintain work area according to OSHA and NIOSH standards
- Schedule appointments
- Deals effectively with hospital personnel
- Demonstrated interpersonal skills
- Excellent human relations and oral/written communication skills
- Maintains professional appearance and decorum at all times
- Requires ability to handle confidential information
- Requires extreme diplomacy and tact
- Research information
- Use computerized spreadsheets to conduct analysis
- Generate reports