Zoo Store Associate - Seasonal

Position Overview

Seasonal Zoo Store Associates provide excellent guest service, assist with purchases, and help maintain a clean and organized store. You'll also support inventory management and contribute to an engaging shopping experience.

Schedule & Availability

• Available to work April–October 2026, including some evenings.
• Flexible scheduling; shifts available Sunday–Saturday.
• Work 12–39 hours per week, based on availability.
• Position duration: up to 7 months.

Qualifications

• Must be 16 or older.
• Basic computer skills preferred.
• Strong customer service and interpersonal skills.
• Retail, sales, or cash-handling experience is a plus.

Key Responsibilities

Responsibilities include, but are not limited to:

Guest Experience & Retail Operations

• Create a safe, fun, and inclusive environment for visitors.
• Answer basic questions about the Zoo, AZA, and animal welfare.
• Assist with purchases and provide product recommendations.
• Operate the POS system for merchandise, memberships, tickets, rentals, and donations.
• Handle cash, check, and credit card transactions accurately.

Store Operations & Inventory

• Keep the Zoo Store clean, organized, and visually appealing.
• Stock merchandise and track inventory levels.
• Assist with inventory counts and recommend inventory restocks to the supervisor.

Team Support & Special Events

• Help with Zoo events by setting up, breaking down, and managing crowd control.
• Support check-ins for birthday parties, tours, and school groups.
• Enforce Zoo guest policies politely and professionally.
• Be cross trained for multiple areas within the Zoo as needed.