About the role
Utah Valley University is seeking a student to assist the Outdoor Adventure Center at our Orem campus!
Responsibilities include, but are not limited to:
- Provide prompt, efficient, friendly customer service to students, employees, departments, and general public related to Outdoor Adventure Center services.
- Performs rental, retail, customer service and educates customers about outdoor opportunities.
- Assists customers with questions on outdoor equipment use.
- Educates customers on local areas for various outdoor activities.
- Operates cash register, POS system, performs opening/closing duties, and maintain a professional attitude and appearance.
- Makes reservations and handles check in/out procedures for all rental and trips equipment.
- Assists in assessing damage, cleaning fees, and maintenance to gear upon return by customer.
- Helps resolve concerns of customers.
- Cleans, organizes, and inventories rental and retail items as needed.
- Arranges floor and product layout and performs basic cleaning duties.
- Represent the Outdoor Adventure Center as a whole; directing various questions on retail, rental, climbing wall, and trip information.
- Perform other job related duties as assigned.
- Must be a current UVU Student and have experience.
- Must attach school/work schedule in calendar format – candidates will NOT be considered if they do not comply.
- Effective customer service techniques.
- Basic outdoor rental procedures, retail sales, and the importance of customer service.
- Knowledge of POS systems.
- Interpersonal skills. Problem solving and able to follow oral and written procedures.
- Ability to deal with the public effectively.