Canopy Zipline Tour Guide

Lead Adventure. Build Confidence. Grow Professionally.

Crater Lake Zipline — one of Oregon’s premier outdoor adventure attractions — is hiring Seasonal Canopy Zipline Tour Guides.

This is not just a summer job. It is a leadership role in a high-energy, safety-driven, team-focused environment where you will build real-world skills in communication, risk management, teamwork, and guest engagement.

Our guides are the face of the experience. You will calm fears, build confidence, manage safety systems, tell stories, and create unforgettable moments — all while working in one of Southern Oregon’s most beautiful outdoor settings.

If you are energetic, responsible, coachable, and thrive in an active team environment, this position offers professional development that will serve you in any future career.

Why This Job Builds Your Resume

• Develop leadership and group management skills
• Gain public speaking and storytelling experience
• Learn risk assessment and safety management
• Build confidence making decisions under pressure
• Strengthen teamwork and communication abilities
• Work at a respected Oregon outdoor recreation attraction

Employers consistently value candidates who can lead groups, manage responsibility, and maintain professionalism in dynamic environments. This job develops those abilities every single day.

Position Summary

Zipline Tour Guides are responsible for leading educational, and exhilarating canopy tours while mitigating risk. Guides manage guest experience from check-in through course completion, ensuring strict adherence to safety protocols while maintaining an engaging and welcoming atmosphere.

Guides mitigate risk, conduct inspections, perform rescues when necessary, transport guests to ground school, and create an interpretive narrative highlighting local history, wildlife, ecology, and geology.

Guides work in pairs and operate within a supportive, highly communicative team environment.

Essential Duties & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty to the satisfaction of management. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Lead canopy zipline tours with professionalism and enthusiasm
• Greet and engage guests in a friendly, confident manner
• Conduct safety orientations and ground school instruction
• Properly outfit guests in harnesses, helmets, and safety equipment
• Perform daily inspections of course elements and gear
• Monitor and manage tour group safety at all times
• Perform course rescues as trained
• Safely transport guests via UTV to the ground school location
• Maintain tour timing and operational flow
• Use radios to maintain constant team communication
• Capture guest photos at designated locations
• Promote guest engagement, reviews, and retail opportunities
• Assist with opening/closing procedures and course maintenance
• Maintain site cleanliness and professional presentation
• Attend required meetings, training sessions, and monthly skill assessments
• Demonstrate regular, reliable attendance
• Uphold all company policies, procedures, and ASTM-compliant safety standards
• Work cooperatively and professionally within a team structure

Minimum Qualifications

• Must be 18 years of age by June 30 of the season applying for
• Valid driver’s license
• Current Adult & Child First Aid and CPR Certification (required prior to first day of work)
• Complete and pass Crater Lake Zipline Guide School (ASTM-compliant; fees apply)
• Ability to pass a background check
• Ability to work long hours, weekends, and variable shifts
• Ability to remain calm and effective in high-adrenaline or emergent situations
• Strong attention to detail
• Demonstrated ability to work successfully in a team environment

No prior zipline experience required — we train the right candidates.

Preferred Qualifications (Not Required)

• Experience in guiding, outdoor recreation, athletics, education, or high ropes courses
• Background in tourism or recreation studies
• Multilingual abilities

Physical Demands

The physical demands described here are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.

• Frequent standing, walking, climbing, and balancing
• Occasional kneeling, crouching, or crawling
• Frequent use of hands and arms
• Lifting up to 50 pounds occasionally; moving up to 100 pounds with assistance
• Working at heights in outdoor environments
• Close, distance, and depth vision required

This is a physically active outdoor role requiring stamina, strength, and situational awareness.

Work Environment

Guides regularly work outdoors in varying weather conditions and at elevated heights. The position involves exposure to moving mechanical parts and moderate noise levels.

Training & Professional Standards

• Guide School offered each spring (check office for current dates)
• Monthly skill assessments required
• Ongoing safety and professional development training provided
• Supportive, team-focused culture with high standards and shared accountability

Compensation & Benefits

• $14.05 – $18.00 per hour DOE
• Tips
• Bonus opportunities
• Employee discounts
• Retirement plan eligibility
• Professional development in the outdoor recreation industry

Additional Employment Information

• Season runs April through October (exceptions may be made for full-time students)
• Housing and transportation are not provided
• Personal Protective Equipment (harness, helmet, radios) provided
• Two staff shirts provided at no cost
• Professional appearance and excellent hygiene required
• Employment is at-will
• This job description is not all-inclusive and may be modified as operational needs require

Equal Opportunity & Drug-Free Workplace

Crater Lake Zipline is a drug-free and eq